Note: You must contact us for a Return Authorization before returning any merchandise, defective or otherwise, to us.

Email
sales@jimsmodeltrains.com

Email is the best way to contact us about a pending or prior sale, product information and user guides (where available), request for a Return Authorization, compliments or complaints, or problems using this website. We will normally reply within 24 hours.

Mailing Address
Jim's Model Trains
PO Box 192
Chinchilla, PA 18410
USA

Phone
570.585.0146

Fax
484.204.1242

Office Hours (Eastern US time)
Monday-Friday: 8am-4pm
Saturday: 8am-12noon
Sunday & Holidays: Closed