E-mail:
is the best way to about a pending or prior sale, product information and user guides (where available), request for a Return Authorization, compliments or complaints, or problems using this website. We will normally reply within 24 hours.

Snail Mail:
Jim's Model Trains
PO Box 192
Chinchilla, PA 18410
USA

Note: You must contact us for a Return Authorization before returning any merchandise, defective or otherwise, to us.

Phone:
570.585.0146

Fax:
484.204.1242